SR Fee Control Clerk-Admin College of Dentistry
University of Tennessee, Knoxville
Memphis, TN
Full-time
Administration / Clerical
Posted on April 17, 2024
Market Range: 04
Salary Range: $18.54/Hourly
JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: Under the direction of the Financial Reporting Manager, the Senior Fee Control Clerk ensures patient information, charges, billings, and follow-ups are accurate, and completed in a timely manner.
DUTIES AND RESPONSIBILITIES:
- Receives and receipts a variety of payments included but not limited to credit cards, cash, and online payments; verifies and posts to appropriate accounts.
- Verifies scheduled patients’ appointment and location.
- Provides Insurance Claim Request forms at patients request and submits the forms to the insurance department at the end of the day for processing.
- Prepares cash receipts for bank deposit; prepares daily cash reports and balances the cash drawer.
- Reconciles cash, check, and credit card receipts daily with the patient accounting software and investigates and resolves any out-of-balance problems.
- Prints insurance forms for patients on request.
- Interacts with patients via phone to inform of account balances.
- Enters and maintains patient information file data.
- Performs other related duties as assigned.
Qualifications :
MINIMUM REQUIREMENTS:
EDUCATION: High school diploma or GED (TRANSCRIPT REQUIRED)
EXPERIENCE: One (1) year of cashier or cash handling experience, and customer service experience, or experience directly related to the duties and responsibilities specified.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of cash management principles and/or procedures.
- Ability to calculate numbers, correct entries, and post to records.
- Ability to maintain confidentiality of records and information.
- Computer experience and ability effectively communicate with patients, faculty, and students.
